Feeding Frenzy AI seamlessly integrates with Twilio to make your sales process easier and more efficient.
Status: Ringing, Connected, No Answer, Complete
Conference: Create a Conference from any call and add others. Or transfer the call to colleague
Mute / Unmute
Audio Source: Use a Bluetooth headset, computer microphone, or other input device
Ability to Make Simultaneous Calls
Dial Multiple Calls at once, pick up the one that answers
Phone Number Type and Area Code Lookup
Phone Type lets you know if texting is available Mobile, Landline, VOIP or Fake Area Code helps you plan your calls for the day
A web based dialing pad makes integration easy with any application.
Web Based HTML 5 Dialer.
A web based dialing pad makes integration with any application simple.
Customize the look and feel of the dialer to your application.
Works seamlessly across devices:
Dial Multiple Calls at once, pick up the one that answers.
Change caller ID so it matches area code of where the customer is.
Available Status: Ringing, Connected, No Answer, Complete
A real time call status lets you make multiple calls at once and know which one has picked up.
Displays the area code of the phone number so you know where in the country you are calling.
Automatically displays the time zone of the phone number and plan your day by calling during normal hours.
The phone type can be:
Quickly switch between connected devices:
Works on iPhone and Android to allow the phone speaker, headset, or handsfree usage.
Any call can be quickly added to a conference call:
Works on iPhone and Android to allow the phone speaker, headset, or handsfree usage.
Record and store the call for later playback
Speaker Diarization: Records separate audio channels for the Caller and Answerer
Full transcriptions using the latest AI Models
Handles any size conversation
Automatically splits the calling and answering channels
Supports English, Spanish, Portuguese, Chinese, and many more
Full List:
Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh.
Click on a fragment to automatically jump to that part of the phone call, or play the call and follow along visually
The Feeding Frenzy Call Center integrates with SemDB.AI natively to provide advanced artificial intelligence features. These features are built to:
The call summary gives a quick overview of the phone call without having to read through every interaction. This information is invaluable when trying to locate a particular phone call or get an overview of the conversations so far.
Automatically extract information from phone calls including:
Knowing the phone tree for an office can save valuable time.
The Artificial Intelligence in the Feeding Frenzy Call Center will listen for and memorize phone trees. It will even listen for changes to phone trees so it can keep an updated version.
That information is displayed when the phone call is connected.
Quickly identifying very negative interactions allows you to take action. That could involve:
Identifying very positive interactions is important for surfacing positive feedback, great customer service, and rewarding good behavior.
Artificial Intelligence can analyze each conversation and provide training and recommendations.
Take real actions based on conversations and prepare orders and lookup information.
We can develop a custom to integrate with your systems, check orders, schedule tech support, verify orders, and whatever else suits the needs of your business. Here are some examples:
Nurse Amy aids in remote patient monitoring by reminding readings, troubleshooting devices, and ensuring HIPAA compliance, while seamlessly interfacing with databases and APIs.
LEARN MORE
Aaron David automates sales by managing leads, emails, quotes, and shipments, and escalates issues to humans. It handles most contact points and low-revenue orders, allowing humans to focus on high-revenue tasks.
LEARN MOREIntegrated SMS allows texting with a customer directly from the web browser, and keeps a compelte text message history.
Allows for direct integration with SemDB or an Agent to provide intelligent responses. Simple setup, no programming required.
Simple setup, no programming required.
